Returns Policy

Returns Policy

Under the Consumer Protection (Distance Selling) Regulations 2000, you have a statutory right to cancel your order within a 7 working day “cooling off” period. This period starts the day after the goods are delivered to you.

If an item you receive from us is faulty, or in the unlikely event of us sending you the wrong item, please contact us as soon as possible so that we can rectify the problem quickly.

The address for returns is:-

Steve Head Limited,

52 Conifer Crest,

Wash Common,



RG14 6RT

If you want to discuss any issue related to returns, please either call us on (UK) 01635 523 540 or send an email.